Cookie Policy

Cookies are small text files that a website or app stores on your browser or device when you visit it. They let the platform remember your actions and preferences (such as language or personas/negocios mode) for a period of time, so you don't have to set them again every time you return or navigate between pages.

In addition to cookies themselves, Stable may use similar technologies (such as browser local storage, or "localStorage") for equivalent purposes.

We classify the cookies and similar technologies we use according to their purpose:

• Essential or strictly necessary. Required for the App and website to function properly (for example, remembering your choice on this Cookie Policy, or keeping your session active). These cannot be disabled because the site would not work without them.
• Preference or functionality. Remember choices you make to personalize your experience, such as language (es/en) or mode (personas/negocios).
• Performance and analytics. Help us understand how visitors use the site and the App (pages visited, duration of the visit, device type, operating system, and IP address), so we can identify errors and improve the experience.

Stable uses cookies and similar technologies to:

1. Enable the basic operation and security of the App and website.
2. Remember your language and mode (personas/negocios) preferences between visits.
3. Remember your choice regarding this Cookie Policy, so the notice isn't shown again on every visit.
4. Collect aggregate navigation statistics that let us identify errors and improve performance and the user experience.

Stable uses Google Analytics 4, a web analytics service provided by Google LLC, to understand in aggregate how the site is used (pages visited, duration of the visit, device type, and approximate location) so we can spot errors and improve the experience. The site does not use advertising or retargeting cookies.

We also use Metricool, a web analytics service, for the same purpose: understanding aggregate traffic and visitor behavior on the site.

These tools only run if you choose "accept all" in the cookie notice. If you choose "essentials only", or browse without answering the notice, they are never loaded and no data is sent to Google or Metricool.

Once active, Google Analytics sets first-party cookies in your browser (_ga and _ga_<id>) lasting roughly two years, which assign a random identifier to your device. You can read how Google handles this information in Google's Privacy Policy, and opt out of measurement on any website using the Google Analytics opt-out browser add-on. You can read Metricool's privacy policy at metricool.com/privacy-policy.

When you visit the site, you can choose to accept all cookies or only essential ones through the notice shown at the bottom of the screen. You can change your choice at any time by clearing this site's browsing data in your browser, which will cause the notice to appear again.

Additionally, most browsers let you control cookies through their settings, including blocking all cookies or deleting those already stored. Note that disabling essential cookies may affect the availability and proper functioning of the website and the App.

Stable may update this Cookie Policy to reflect changes in the technologies we use or in applicable regulations. We recommend reviewing this page periodically.

For any questions related to this Cookie Policy, you may contact Stable through:

• Email: customer.service@stable-app.com and legal.stable@stable-app.com
• Phone in Colombia: +57 310 7550432

For more information about how we handle your personal data, see our Privacy Policy.